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Senior professionals from Jaguar Land Rover, British Gas, Aer Lingus and more to share cutting-edge strategies for long-term efficiency and embedded excellence

LONDON – Senior professionals from across the UK and beyond will come together for the 8th Annual Operational Excellence & Business Improvement Conference, taking place at the Copthorne Tara Hotel Kensington, London.

Organised by Global Insight Conferences, this leading industry forum will bring together over 35 expert speakers from top organisations including Jaguar Land Rover, Tesco, Thames Water, Virgin Red, and Network Rail. Leaders will examine how AI, people-centric culture, and dynamic change management are transforming operational performance and resilience across sectors.

• Explore the Full Agenda Here >> www.opexcultureconference.com/view-the-programme

Why Attend?

With a proven track record and a 97% satisfaction score from previous events, this conference offers in-depth, real-world perspectives on tackling today’s most pressing operational challenges. Highlights include:

- AI in Action
Case studies from Shell, Ralph Lauren, and Deliveroo reveal how businesses are automating operations while preserving human oversight and strategic agility.

- Culture-Driven Excellence
Discover how Anglian Water, National Express, and Network Rail are embedding wellbeing, engagement, and resilience into their operational frameworks to unlock both productivity and employee satisfaction.

- Collaborative Insight Sharing
Engage in four dynamic panel debates, informal breakout sessions, and over two hours of structured networking designed to facilitate meaningful peer-to-peer exchange.

- Sector-Spanning Strategies
Learn what works across industries—from retail (Primark) to aviation (London Gatwick) and financial services (Lloyds Banking Group)—and apply cross-sector lessons to your own operational challenges.

This Year’s Highlights

- Future-Focused Debate:
“The Future of OPEX in 2026” featuring Virgin Red, Carlsberg, and McDonald’s—an exclusive panel mapping the next evolution of operational excellence.

- AI-Centric Sessions:

Deep dives into gamification, predictive maintenance, and supply chain optimisation to demonstrate how AI can enhance adaptability and long-term efficiency.

- Expanded Networking Opportunities:

Two hours of dedicated networking plus curated breakout sessions ensure participants build lasting connections and gain tailored insight from peers.